Boil Order FAQ - City of Galena

Boil Order FAQ

A boil water notice is issued by the City of Galena Water Department or health agencies as a precaution to protect consumers from drinking water that may have been contaminated with disease causing organisms (also called pathogens). Boil water notices are typically issued when an unexpected condition has caused a potential for biological contamination of water in the public water system. Common reasons for a boil water notice include loss of pressure in the distribution system, loss of disinfection, and other unexpected water quality problems. These often result from other events such as water line breaks, treatment disruptions, power outages and floods.

The reason for your boil water notice should be included in the notification. Your water utility and the Jo Daviess County Health Department office can also answer questions you may have about why a boil water notice was issued for your water supply, and what to do.

Answers to frequently asked questions about boil orders may be accessed through the link below.

Frequently Asked Questions About Operating Under a Boil Order

The City of Galena
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Galena, Il 61036
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The City of Galena is located in the unglaciated area of Northwest Illinois. Our rolling hills, history, 19th century architecture and opportunities for year round outdoor recreation attract nearly a million visitors a year. Galena is a safe, healthy and vibrant place to raise a family, start a business or enjoy retirement. Click here for a short video about Galena’s unique lifestyle.
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© 2018 The City of Galena. All Rights Reserved.