The provision of cable television services is the result of a state-issued franchise agreement with Mediacom Communications. The franchise agreement is a contract that sets the terms for the provision of cable services, including service standards, public, educational, and government programming requirements, and system requirements.
While cable rates are often the subject of public discontentment, Federal law prohibits local governments from regulating cable rates, except for the lowest tier of service.
For questions or other customer service issues with cable television, please contact Mediacom:
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TOLL FREE: 855.633.4226 or mediacomcable.com
You may access the current channel line-ups for Mediacom cable packages through the following link:
Mediacom provides notice of programming changes and rate changes to the City of Galena. Notices are posted below by year for public inspection.
