Billing and Payment - City of Galena

Billing and Payment

Water, sewer and garbage customers are billed by mail each month.  Bills are mailed the last business day of each month with payments due by the 15th.  Payments not received by 12:00 (noon) on the 15th are subject to penalties.
The following payment options are available.
Online:  From our homepage, click on the "Pay Bill or Fine" button on the left of the page or click Pay Bill or Fine here.  You may make a one-time payment or setup a regular monthly payment. Credit card and auto debit payments from your financial institution are accepted online. You may also view your bill, opt out of the paper bill, and view your billing and use history.  
Drop Off:  Drop off your check payment (please do not deposit cash) in either one of our two drop boxes.
  1. On the left of the front door to City Hall
  2. Behind City Hall on Water Street.
Auto Payment:  Auto payments from your financial institution will be withdrawn from your account on the 15th of the month.  Please complete the Automatic Debit Payment Application to get started. 
Stop In:  Feel free to stop in City Hall to pay with cash, check or credit card.  Our office hours are 8:00 a.m. to 4:30 p.m., Monday-Friday. 
Mailed payments and all application forms should be addressed to:
City of Galena
Attn. Utility Billing
P.O. Box 310
Galena, IL 61036
Applications or questions may be emailed to


The City of Galena
101 Green Street
Galena, Il 61036
T 815.777.1050
F 815.777.3083
Hours: 8:00 a.m.-4:30 p.m. M-F
About Us
The City of Galena is located in the unglaciated area of Northwest Illinois. Our rolling hills, history, 19th century architecture and opportunities for year round outdoor recreation attract nearly a million visitors a year. Galena is a safe, healthy and vibrant place to raise a family, start a business or enjoy retirement. Click here for a short video about Galena’s unique lifestyle.
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© 2022 The City of Galena. All Rights Reserved.