Billing
Water, sewer and garbage customers are billed by mail each month. Bills are mailed the last business day of each month with payments due by the 15th. Payments not received by 12:00 (noon) on the 15th are subject to penalties.
Payment
The following payment options are available.
1. Online: From our homepage, click on the "Pay Bill or Fine" button on the left of the page or click Pay Bill or Fine here. You may make a one-time payment or setup a regular monthly payment. Credit card and auto debit payments from your financial institution are accepted online. You may also view your bill, opt out of the paper bill, and view your billing and use history.
2. Drop Off: Drop off your check payment (please do not deposit cash) in either one of our two drop boxes.
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On the left of the front door to City Hall
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Behind City Hall on Water Street
3. Auto Payment: Auto payments from your financial institution will be withdrawn from your account on the 15th of the month. Please complete the Automatic Debit Payment Application to get started.
4. Stop In: Feel free to stop in City Hall to pay with cash, check or credit card. Our office hours are 8:00 a.m. to 4:30 p.m., Monday-Friday.
Mailed payments and all application forms should be addressed to:
Applications or questions may be emailed to utilities@cityofgalena.org.
